Terms of Service

Last Updated: March 18, 2026

Welcome to Amna Omar Clothing, your trusted online clothing store for premium customized stitched clothing and women’s fashion. These ‘Terms of Service’ outline the rules and guidelines for using our website at https://amnaomarclothing.com. By accessing, browsing or placing an order on the Website, you agree to be bound by these Terms, our Privacy Policy and our Refund & Returns Policy. If you do not agree, please do not use the Website.

We, at Amna Omar Clothing; a leading Pakistani clothing brand; value your trust and aim to provide a excellent shopping experience for custom stitched outfits delivered internationally. These Terms are designed to protect both you and us while ensuring fair practices for our global customers.

For clarity, here are key terms used throughout these Terms of Service page:

Website: Refers to https://amnaomarclothing.com, operated by Amna Omar Clothing.

Customer: Any individual or entity accessing the Website, placing orders or using our services.

Order: A request placed by a Customer for products via the Website.

Product: Customized stitched women’s clothing, including outfits, dresses and related items offered by Amna Omar Clothing.

Service: Includes order processing, customization, payment handling, shipping and customer support provided through the Website.

Company: Amna Omar Clothing, the owner and operator of the Website, based in Pakistan.

To use the Website and enter into agreements with us, you must:

• Be at least 18 years old or the age of maturity in your jurisdiction.
• Have the legal capacity to form a binding contract.
• Not be prohibited from using our services under applicable laws in Pakistan or your country.

We reserve the right to refuse service, terminate accounts or cancel orders if we suspect violation of these eligibility requirements or any misuse.

Amna Omar Clothing specializes in high-quality customized stitched clothing for women’s fashion, blending traditional Pakistani designs with modern styles. As a premier Pakistani clothing brand, we offer bespoke custom stitched outfits customized to your preferences, such as fabric choices, embroidery details and sizing.

• All Products are handmade by skilled artisans, which may result in slight variations in color, stitching, embroidery or fabric texture compared to website images. These differences can arise from screen displays, lighting or the natural handmade process.
• We strive for precision, but customizations are final upon order confirmation. Samples or fabric swatches can be requested for accuracy.
• Our online clothing store ensures every piece reflects elegance and craftsmanship, perfect for customers seeking unique women’s fashion.

Placing an order on our Website is simple and secure. Here is how it works:

• Browse our collection of customized stitched clothing and add items to your cart.
• Provide accurate details for customization (e.g. measurements, fabric preferences) during checkout.
• Review your Order summary, including total price and delivery address.
• Complete payment to receive an order confirmation email.
• We accept major payment methods, including credit/debit cards (Visa, Mastercard), digital wallets (e.g. EasyPaisa, JazzCash for Pakistan), and international options like Payoneer for flawless international clothing delivery.

You are responsible for providing complete and accurate information. We are not liable for delays or issues arising from incorrect details. Order confirmation does not guarantee stock availability; we may cancel and refund if Products are unavailable.

All prices on the Website are listed in Pakistani Rupees (PKR) for domestic customers and USD for international orders, inclusive of applicable taxes where required. As an online clothing store serving Pakistan and worldwide, we clearly display prices next to each Product.

Prices are subject to change without prior notice due to market fluctuations, fabric costs or promotional updates. The price at checkout is final for your Order. Shipping fees are calculated separately based on location and will be shown before payment.

Amna Omar Clothing offers reliable domestic shipping across Pakistan and international clothing delivery to customers worldwide via trusted couriers like TCS, Leopards or DHL.

Domestic (Pakistan): Standard delivery in 7-8 business days, depending on customization.

International: 10-20 business days, varying by location, customs clearance and peak seasons.

Timelines are estimates; delays may occur due to high demand for custom stitched outfits, holidays or external factors. We provide tracking details once your Order ships. You are responsible for all customs duties, taxes or import fees for international deliveries.

We want you to love your custom stitched clothing from Amna Omar Clothing. For full details, please refer to our Refund & Returns Policy.

1. Returns accepted within 2 days (48 hours) of order delivery for unstitched or standard items if unworn, unwashed and in original packaging.
2. Customized stitched clothing is typically non-returnable due to its bespoke nature, except for manufacturing defects.
3. Exchanges possible for size issues if reported promptly with photos.
4. Refunds processed to original payment method within 10-15 business days, minus shipping costs.
5. Contact support before initiating any return to ensure eligibility.

All content on the Website; including designs, images, logos, text and branding belongs to Amna Omar Clothing or our licensors. As a Pakistani clothing brand, our unique women’s fashion designs are protected under intellectual property laws.

You may not copy, reproduce, distribute or use any Website content without our written permission. Personal, non-commercial use (e.g. viewing Products) is permitted.

As a Customer, you agree to:

• Use the Website lawfully and responsibly.
• Provide truthful information during registration, orders and communications.
• Refrain from fraud, hacking, spamming or any activity that harms the Website or other users.
• Comply with these Terms and applicable laws.
• Violations may result in account suspension or legal action.

Amna Omar Clothing provides services on an “as is” basis. To the fullest extent permitted by law, we are not liable for:

• Delays in shipping due to third-party logistics, customs, weather or force Unavoidable events.
• Losses from inaccurate customization details provided by you.
• Indirect damages, such as lost profits or data loss.
• Our total liability shall not exceed the price of your Order. This applies to our online clothing store operations globally.

The Website may link to external sites or services (e.g. payment gateways). We do not endorse or control these and you use them at your own risk.

Your privacy matters. We collect and use personal data as outlined in our Privacy Policy, in compliance with Pakistan’s data protection laws and international standards.

Amna Omar Clothing reserves the right to update these Terms at any time. Changes will be posted on the Website with the “Last Updated” date. Continued use after updates means your acceptance of “Terms of Services”. Check regularly for revisions.

These Terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes will be resolved exclusively in courts in Islamabad, Pakistan, considering international eCommerce practices for fairness.

For questions about these Terms, orders or services, reach out to our support team:

Email: orders@amnaomarclothing.com

WhatsApp: +92 345 8555441

Contact Page: https://amnaomarclothing.com/contact

Thank you for choosing Amna Omar Clothing, your go-to Pakistani clothing brand for exquisite custom stitched outfits and women’s fashion.